The Deferral Process

Modified on Tue, 08 Aug 2023 at 02:56 PM

If a student wants to defer their place on the course to a future cohort, or is considering a deferral, they will have to inform the Student Services Team as soon as possible. There is an official step-by-step process that is required to be completed in full for a deferral to be processed. Please see the steps below:


Step One: Making Us Aware


Inform Student Services of your deferral request or concern via phone or email; it is important to detail your reasoning behind your wish to defer, so they are able to help you as much as possible. Contact details can be found below:



Email us:                       support@learna.ac.uk

Phone us:                     +44 (0) 2921921312  select option 1 on the operator



Please Note: There are several things to keep in mind once a deferral has been confirmed:


  • The deposit you previously paid will be transferred onto the new cohort of your course.

  • Your Moodle Account becomes suspended until you return to study with us.

  • Please ensure that communication is consistent in order to have successful deferral.

  • Students are only able to defer twice in a year: for instance, you may defer from the March 2020 Cohort to the September 2020 cohort, and/or to March 2021 cohort, but no further than this period.

  • We request that you do make us aware of your desire to defer your place on the course if you wish to defer, as students risk being discontinued at the Award Board and considered AWOL if they do not officially defer.

 

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