Extension Policies - University of South Wales

Please note that Learna does not grant extensions, you must get approval from the University of South Wales.

If you have faced or are going to face some difficulties in meeting the deadline, whatever reason that may be, you will need to first reach out to Student Services to inform them of your circumstances. This will allow the team to provide you with the most relevant information, as well as keep our records and your tutor updated on your behalf.

Once you have informed Student Services (support@learna.ac.uk) of which extension you will be applying for and for which components within a module, the team will extend any relevant portals on Moodle whilst you wait for an official outcome from the Advice Zone.

Please note that to be eligible an extension, a student must have faced extenuating circumstances, where the University of South Wales defines this as:

“Exceptional circumstances that are unforeseen, unavoidable and outside the control of the student and which have prevented, or will prevent, them from performing in assessment at the level expected or required of them.”

The application for an extension will need to be made through USW’s Advice Zone; step-by-step guidance, specific to which extension you would be applying for, will be given through your email correspondence with Student Services.

For some further information on USW’s regulations and procedures on extenuating circumstances, please navigate to the “University Regulations” section of your Student Handbook. You can find this by finding your course through the “Get Set for Success” page, accessible on the top bar in Moodle.

Some important things to note:

• You must be successfully enrolled with the university to be eligible to apply for these procedures; 
• You must ensure to select the correct option of extenuating circumstances that you are hoping to apply for, in order to avoid any confusion when it comes to the panel;
• It is essential to have consistent communication with USW during the process of your extenuating circumstances application, otherwise it may not be successful or confirmed;
• Your results will be held pending confirmation of your application. Further, having an extension means that anyone marking your work will also have an extension to mark appropriately.