Student Services


Please reach out to Student Services if you need any support with your studies! We will do our best to resolve any queries as  best as we can


Phone: +44 (0) 2921921312 - select option 1 on the operator

Email: support@learna.ac.uk

Book an Appointment: https://www.diploma-msc.com/page/student-support-appointments



Results Team


The Results Team are happy to help answer any queries you may have about your grades/results


Email: results@learna.ac.uk 


USW IT Support


The USW IT Team are often in the best position to assist you with any technical difficulties whilst using the USW Platform


Phone: +44 (0) 1443 482882

Email: itsupportpob@southwales.ac.uk 

Website: https://its.southwales.ac.uk/it-support/


Advice Zone


All applications for extenuating circumstances must go through the Advice Zone to ensure that they can be raised effectively and treated individually


Phone: +44 (0) 1443 482540

Email: glyntaffadvice@southwales.ac.uk

Website: https://advice.southwales.ac.uk/advice-zone-online/


Graduation Team


The Graduation Team are in the best position to answer any queries regarding certificates, transcripts, and the graduation ceremony


Phone: +44 (0) 345 576 0101

Email: graduation@southwales.ac.uk


Enrolment Team/Administration


Please contact the University Enrolment Team directly who will talk you through any issues that you may have


Phone: +44 (0) 1443 483348

Website: https://its.southwales.ac.uk/it-support/